Privacy policy

Privacy Policy

Last updated: [Oct 16th 2024]

TopJob (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit, purchase from, or communicate with us through support@topjoblab.com and related services (the “Services”).

Information We Collect

We may collect:

  • Contact details, including your name, address, email, and phone number;
  • Order, billing, shipping, payment-confirmation, and account information;
  • Customer-support communications;
  • Device and usage data, including your IP address, browser, network, approximate location, and activity on our Services, emails, or advertisements; and
  • Information from Shopify, payment processors, service providers, and advertising or marketing partners.

We collect this information directly from you, automatically through cookies and similar technologies, and from third parties.

How We Use Information

We use personal information to:

  • Process payments, fulfill orders, manage accounts, and handle returns or exchanges;
  • Communicate with you and provide customer support;
  • Operate, personalize, analyze, secure, and improve the Services;
  • Provide marketing and personalized advertising where permitted;
  • Prevent fraud, unlawful activity, and security threats; and
  • Comply with law, enforce our terms, and protect our rights.

Where required, we process information based on your consent, our contract with you, our legitimate interests, or legal obligations.

Cookies

We and our partners use cookies and similar technologies to operate the Site, remember preferences, analyze activity, and personalize advertising. You may control cookies through your browser or available consent settings, although disabling them may affect Site functionality.

See Shopify’s Cookie Policy (https://www.shopify.com/legal/cookies) for information about Shopify cookies.

We recognize Global Privacy Control (“GPC”) signals as requests to opt out of sale, sharing, or targeted advertising for the applicable browser or device. We do not recognize other “Do Not Track” signals.

How We Share Information

We may share personal information with:

  • Shopify and providers of payment processing, hosting, analytics, customer support, fulfillment, shipping, storage, and IT services;
  • Advertising and marketing partners;
  • Our affiliates;
  • Third parties at your direction or with your consent;
  • Parties involved in a merger, acquisition, bankruptcy, or similar transaction; and
  • Government authorities or others when required by law or necessary to protect rights, safety, and the Services.

During the previous 12 months, we may have disclosed identifiers, contact and account details, commercial information, customer-support information, usage data, and approximate geolocation to service providers, affiliates, and business or marketing partners.

Certain advertising disclosures may qualify as a “sale” or “sharing” under applicable law. During the previous 12 months, we may have sold or shared identifiers, purchase information, and usage data with business and marketing partners. We do not use or disclose sensitive personal information to infer personal characteristics.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information; restrict or object to processing; withdraw consent; opt out of sale, sharing, or targeted advertising; or appeal our decision.

To submit a request, email support@topjoblab.com. We may verify your identity or an authorized agent’s authority. We will not discriminate against you for exercising a privacy right.

You may unsubscribe from promotional emails using the link provided. We may still send necessary account and transaction messages.

Retention and Security

We retain information as reasonably necessary to provide the Services, maintain accounts, meet legal obligations, prevent fraud, resolve disputes, and enforce agreements. We use safeguards designed to protect your information, but no security or transmission method is completely secure.

Children

The Services are not intended for children, and we do not knowingly collect their personal information. Parents or guardians may contact us to request deletion. We do not knowingly sell or share personal information belonging to anyone under 16.

International Transfers

We and our service providers may process information outside your country. Where required, we use legally recognized safeguards, including adequacy decisions or standard contractual clauses.

Third-Party Links

We are not responsible for the privacy, security, or content of third-party websites linked through the Services. Information posted publicly or on third-party platforms may be visible and used by others.

Changes and Complaints

We may update this Policy and will post the revised version with a new date and any notice required by law. To ask a question, exercise a right, or submit a complaint, email support@topjoblab.com. You may also have the right to contact your local data-protection authority.

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Return Policy

We offer a 30-day return policy. You have 30 days from the date your item is delivered to request a return.

To qualify for a return, the item must be:

If your return is approved, we’ll provide a return shipping label. Returns sent without prior approval will not be accepted or refunded.

A return shipping fee applies to each item: $9.99 per item.

Any shipping fees paid with your original order are non-refundable.